TriStar Producer Services

Privacy Policy

TriStar Producer Services ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, member portal, newsletters, podcasts, and related digital services.

Information We Collect

We may collect information from you when you:

  • Register for a member account
  • Update your profile information
  • Subscribe to newsletters or other communications
  • Register for events, webinars, or industry programs
  • Submit inquiries or contact us
  • Access podcasts, newsletters, videos, or other digital content
  • Save or update payment methods for memberships or paid services

The information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Company or organization name
  • Job title or professional information
  • Username and password
  • Payment and billing information
  • Content preferences and communication preferences
  • Usage and activity information within the member portal

How We Use Your Information

We may use your information to:

  • Create and manage your member account
  • Provide access to newsletters, podcasts, and member-only content
  • Process membership fees and other payments
  • Maintain your profile and account preferences
  • Communicate important account, membership, or service updates
  • Respond to inquiries and customer support requests
  • Improve our website, member portal, and digital services
  • Analyze content usage and engagement trends
  • Send newsletters, industry updates, company news, and educational content
  • Comply with legal and regulatory obligations

Email Communications

If you subscribe to our newsletters or communications, we may send you:

  • Industry news and market insights
  • Company announcements and updates
  • Safety, technology, and operational best-practice content
  • Information about podcasts, events, webinars, and educational resources
  • Membership-related notifications

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails. Certain account and membership-related communications may still be sent as necessary to provide our services.

Payment Information

When payment information is collected through the member portal, payment transactions may be processed by trusted third-party payment processors. TriStar Producer Services does not store full payment card numbers on its systems unless specifically required and protected in accordance with applicable security standards.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include:

  • Secure data transmission using encryption technologies
  • Access controls and authentication mechanisms
  • Monitoring and security management practices
  • Secure hosting environments and third-party service providers

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website and member portal functionality
  • Remember user preferences and login sessions
  • Understand how visitors interact with our website and content
  • Improve user experience and service performance
  • Measure engagement with newsletters, podcasts, and digital resources

You may control cookie preferences through your browser settings; however, certain website features may not function properly if cookies are disabled.

Information Sharing and Disclosure

TriStar Producer Services does not sell your personal information.

We may share information with trusted third-party service providers that assist us with:

  • Website and portal hosting
  • Payment processing
  • Email distribution
  • Analytics and reporting
  • Customer support
  • Security and fraud prevention

These providers are authorized to use personal information only as necessary to perform services on our behalf and are required to protect its confidentiality.

We may also disclose information when required by law, legal process, or to protect the rights, safety, property, or security of TriStar Producer Services, our members, or others.

Third-Party Links

Our website, newsletters, podcasts, and digital content may contain links to third-party websites or resources. These sites operate independently and have their own privacy practices. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our services are intended for industry professionals and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18 years of age.

Data Retention

We retain personal information for as long as necessary to:

  • Maintain member accounts
  • Provide requested services
  • Fulfill legal, regulatory, or contractual obligations
  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the information provided below.

Online Privacy Policy Only

This Privacy Policy applies to information collected through TriStar Producer Services websites, member portals, newsletters, podcasts, and other online services. It does not apply to information collected offline unless specifically stated.

Terms and Conditions

Please also review our Terms and Conditions, which govern the use of our website, member portal, and related services.

Changes to This Privacy Policy

TriStar Producer Services may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or technology. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Last Updated: June 23, 2026